RETURN POLICY 30 day satisfaction guaranteed. Return products within 30 days of delivery, and a full refund (minus cost of original shipping) with the exception of commissions will be issued within 30 days. We aim to provide you with satisfactory art products, so if you are not satisfied with your purchase for any reason, please contact us by e-mail at vhouston@eastlink.ca, phone 902-861-1937, or fax 902-576-2095. If an item is out of stock when you place your order, it will be shipped as soon as it becomes available. If you wish to cancel an order within 24 hours please e-mail or call us immediately.
Our payment options are:
Visa , Master Card, American Express, Money Order and Personal checks (mailed to address below) Products will be shipped upon receiving money order or check. Send checks or money orders to the address below.
Mailing Address:
Virginia Houston Art
19 Frenchman's Road
Oakfield, NS
Canada,
B2T 1A9
SECURITY
All online transactions are handled using industry-standard encryption.
Standard Shipping Costs to US destinations are:
$0.00 to $19.99 is $8.50
$20.00 to $39.99 is $10.00
$40.00 to $69.99 is $11.50
$70.00 to $119.99 is $13.50
$120.00 and over is FREE
Orders are shipped within two business days through Canada Post. Orders within Canada usually arrive within 2-7 days. Orders to the US usually arrive in 3-14 days.
Orders shipped internationally usually arrive in 8-21 days.
If you need to have a faster delivery, contact us by e-mail to have it arranged. Extra shipping charges may apply.
Exceptions: Some products such as smaller prints, suncatchers, books and fridge magnets are less expensive to ship. If you order such items, the cost will be adjusted when we receive your order, and an e-mail with the new adjusted cost will be sent to you.
Gift wrapping is available upon request. Just send an e-mail to vhouston@eastlink.ca with details.